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Refund Policy
Returns at VIRTUOUS WOMAN BOUTIQUE
Our policy lasts 7 days. If 7 days have gone by since your purchasoe, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original
Additional non-returnable items:
Gift
There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 4 buisness days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at virtuouswomanboutique1@gmail.com or (203)383-2374
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at princessalicia@optimum.net
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product contact our customer team at virtuouswomanboutique1@gmail.com
Or 1(203)383-2374
You will be responsible for paying for your own shipping costs for returning your item dependent on the circumstance.Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary but at VIRTUOUS WOMAN BOUTIQUE we take pride in providing you with the best customer service we are a Christian ministry and our desire is for you to be and Happy with your purchase so we will do our very best to serve you with joy.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If you have any question or concern please for free to contact our team at 1 (203)383-2374 Thank you and God Bless you!!!!!